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LaCHIP
10/01/1999  -  Customer Satisfaction Survey - Within a year of LaCHIP implementation, the Medicaid program conducted a survey of families enrolled in the program to analyze the effectiveness of ehancements to customer service which were put into place.
10/01/1999  -  One Step Forward, One Step Back: Children's Health Coverage after CHIP and Welfare Reform - A report by Families USA.

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