Security and Password Assignment

Security built into OTIS allows access only to those who possess appropriate credentials to access the system. Each person who enters incidents into OTIS must have their own username and password. It is a violation of HIPPA policy to login to OTIS under another person's username.

Requests for usernames and passwords should be submitted to HSS on company letterhead and signed by the facility administrator.  HSS does not limit the number of usernames and passwords issued to individual facilities.  

Passwords will be mailed to the administrator within 5 business days via certified mail

Please fax Nursing Home password requests to the attention of Denise Traylor at 225-342-5073, or via email to Denise.Traylor@LA.GOV.  

Please fax ICF/IID password requests to the attention of Gaynell Jolla or Hank Choate at 225-342-0453.