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Louisiana Department of Health & Hospitals | Kathy Kliebert, Secretary

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Statewide Initiatives



211 - Get Connected. Get Answers.

Adult/Elderly Protective Services


HELPFUL RESOURCES
Administration on Aging
National Adult Protective Services Association
National Center on Elder Abuse
U.S. Department of Justice
Disability and Abuse Project
Pledge tp Protect Seniors
 

Who are we?

The Office of Aging and Adult Services serves vulnerable adults ages 18 and over (and emancipated minors) who live in unlicensed and non-regulated settings, and also oversees the abuse policy in DHH administered facilities. Cases involving persons who live in licensed settings, such as a nursing home or group home, should be reported to the DHH Health Standards Section at 1-888-810-1819.

APS/EPS serves those adults who have a mental, developmental, or physical disability, persons with chronic disease, or frail elders, who have a limited ability to provide for their own care or protection.

APS/EPS is responsible for investigating reports and arranging for services to protect vulnerable adults/elders at risk of abuse, neglect, exploitation or extortion.

Hotline to report adult/elder abuse, neglect, or exploitation:

1.800.898.4910

Know the Facts

Adults with disabilities of all ages are one of the most abused, neglected, and exploited populations in our nation. Over 7,300 cases of abuse involving older and vulnerable adults are reported in Louisiana each year.  According to research, this is estimated to be only a fraction of the thousands of cases that occur in our state. In addition, self-neglect is the most commonly reported form of elder abuse. Self-neglect is characterized as the failure of a person to perform essential, self-care tasks that could potentially threaten his/her own health or safety.

Know the Law

Louisiana Law (R.S. 15:1504) requires the reporting of abuse, neglect, and exploitation of vulnerable adults.  Failure to report is a crime. The law grants immunity to any citizen who reports in good faith. The law also protects against retaliation.

Become aware

We must protect our elderly and vulnerable adults by learning to recognize the signs of abuse, neglect, and exploitation:

  • Bruises and skin discoloration
  • Burns, welts, cuts, evidence of bites or bed sores
  • Visitors refused access to the house
  • Withdrawal (refusing to or not allowed to leave home)
  • Unclean, smelly, dirty or inadequate clothes
  • Weight loss, appears hungry, begging, or searching for food
  • No utilities
  • Unsanitary surroundings
  • Use of adult’s monies/resources by another
  • Withdrawal of money in substantial amounts
  • Restricted movement, locked in room

Call for help

The Office of Aging and Adult Services is here to help. Call 1.800.898.4910. For more information, see the additional resources below.

Additional Resources