Louisiana Department of Health & Hospitals | Kathy Kliebert, Secretary

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Statewide Initiatives

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Common Questions - Medicaid Dental Benefit Management Program

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Which Dental Plan won the contract with DHH?
When will the Dental Plan begin providing services?
When should I start the credentialing process with the Dental Plan?
Where should I go to get more information on credentialing
What if I have claims that have not been submitted after the transition?
Will dental providers have to enroll in Medicaid and the Dental Plan?
Will the dental rate change when the Dental Plan takes over?
Are all Louisiana Medicaid and LaCHIP recipients enrolled in the Dental Plan?
Which Medicaid recipients are excluded from participating in the Dental Plan?
Will recipients enrolled in the Dental Plan still use the Medicaid/LaCHIP card?
How do I determine if a recipient is enrolled in the Dental Plan or receiving dental benefits from legacy Medicaid?
What is the difference between dental benefits provided by Medicaid and the benefits provided by the Dental Plan?
Do I have to choose a Primary Care Dentist?
Can a recipient choose a pediatric dentist as their Primary Care Dentist?
What if a particular type of specialist is not in my plan?