Applications can be downloaded from this website. You can also call 504-568-3369 or stop by the office at 1010 Common Suite 505, New Orleans, Louisiana. You can submit an application in one of three ways:

An application period is determined based on the housing units that are anticipated to become available. For example, if it is anticipated that permanent supportive housing units will become available in apartment complex A, B, and C in December, an open application period may be set for the month of October. Individuals/households who are interested in living in apartment complex A, B, or C would complete an application. If an individual/household does not want to live in apartment complex A, B, or C, an application should not be submitted.

To find out about open application periods, periodically check this website or call 504-568-3369.

Once an individual/household is matched to an available unit, the application for the specific housing unit must be completed and the necessary documents obtained.  Every apartment complex sets its own tenant selection criteria and application process. While the selection criteria and application process may vary across each housing unit, it must meet Fair Housing Guidelines.  Individuals/households will receive assistance in completing the application process and obtaining the necessary documents for the housing unit.

At the end of the application period, all applications are screened to determine pre-eligibility.  Applicants who are determined to be in-eligible for the program are contacted by mail and given an opportunity to appeal the decision.  All eligible applicants are placed into a lottery. Individuals/households are then contacted by phone and mail according to the lottery number, ( #1 contacted first, #2 contacted second, etc.).  The individual/household will be provided with a list of verification documents and a timeline for submitting the documents. Assistance will be given to those individuals/households who need help in gathering the necessary documents.  Once all the documents are received, final eligibility is determined.  If an individual/household is determined eligible, the process for referring a person to a housing unit is started.

That depends on the reason the individual was not approved by the property manager .  In some instances, if the reason is related to the disability the individual/household will receive assistance in requesting a reasonable accommodation.  If it is felt the reason for denial is based on discrimination, the individual/household will receive assistance in filing a discrimination claim.  If the reason for denial complies with the tenant selection policies and procedures, the individual will not be able to obtain housing in the unit and will be placed on a waiting list for consideration for a housing unit that is a better match.

The PSH Program is a program funded by the State of Louisiana to assist persons with significant disabilities to obtain and maintain housing in the community. There are programs in seven Department of Health and Hospital Regions of the state. The regions, parishes served , the agency operating the program, and contact information are:

Region I:

Parishes:  Orleans, St. Bernard, & Plaquemines

Office of Aging and Adult Services

504-568-3369

Region II:

Parishes:  Ascension, Iberville, W. Baton Rouge, E. Baton Rouge, E. Feliciana, W. Feliciana, & Pointe Coupee

Capitol Area Human Services District

225-922-0881

Region III:

Parishes:  Lafourche, Terrebonne, St. Charles, St. John, St. James, Assumption, & St. Mary

Office of Mental Health

985-876-8876

Region V:

Parishes:  Evangeline, St. Landry, Acadia, Lafayette, St. Martin, Vermillion, & Iberia

Office of Mental Health

337-244-2535

Region VI:   

Parishes:  Beauregard, Allen, Calcasieu, Jefferson Davis, & Cameron

Office of Mental Health

337-244-2535

Region IX:

Parishes:  St. Helena,Tangipahoa, St. Tammany, & Livingston

Florida Parishes Human Services Authority

985-748-2220

Region X:

Parish:  Jefferson Parish

Jefferson Parish Human Services Authority

504-838-5700

Note: While these offices serve the parishes listed, permanent supportive housing units are not available in all the parishes.

For other units, the rent and utility allowance cannot exceed: $336 for a 1 bedroom unit, $403 for a 2 bedroom unit, $466 for a 3 bedroom unit, $520 for a 4 bedroom unit.

• Pre-tenancy Supports which includes assistance in completing the housing application, assistance in obtaining the required verification documents, assistance in resolving issues that present barriers to obtaining housing, assistance in requesting reasonable accommodations when necessary, etc.

• Move-In Supports which includes assistance in obtaining financial support for deposits (if available), assistance in understanding the terms of the lease, assistance in learning the neighborhood, assistance in getting utilities established, etc

• Housing Stabilization which includes assistance in developing a household budget, support in ensuring timely rent and utility payments, support in learning skills needed to be a good tenant and neighbor, support to learn skills needed to maintain apartment, support in accessing needed resources and services such as mental health treatment, food stamps, medical care,etc.

• Service Coordination involves working collaboratively with community-service provider.

Currently the permanent supportive housing units are located across the City of New Orleans. Most of the units are located in large multi-family apartment complexes that are being rebuilt after Hurricane Katrina. However some of the units are in scattered site duplexes.

There are two sets of eligibility criteria that a household must meet.  The first set of eligibility criteria is program eligibility.  The second set of eligibility criteria is established by the owner of the housing unit and varies across the units.  This criteria must meet Fair Housing Rules and Regulations.

To be considered eligibile, three criteria must be met: